Job Summary:  Remains with the patient at all times, monitors activities and provides a safe environment.    Performs various housekeeping and cleaning duties to maintain a clean environment. Performance expectations are defined in the competency evaluation.

Service and Quality Standards:

1. Service

Is Customer focused

                Anticipates customer needs

                Adheres to customer service standards

Is Competent, caring and compassionate

                Treats coworkers and customers with dignity and respect

                Demonstrates competent, caring and compassionate behavior

                to customers and coworkers

1. People

Is conversation conscious

                Assures confidentiality of patient and employee information

Is positive in interactions with others

Is courteous and respectful

                Promotes a harassment free environment

                Inspires the trust of others

Acts in accordance with hospital policies, meets the requirements of the Code of Excellence, Code of Conduct and identifies any conflicts of interest.

1. Quality

Is excellent in patient care and service

                Demonstrates multidisciplinary cooperation

                Assists in obtaining excellent satisfaction scores of feedback

Is safety conscious

                Demonstrates safety consciousness and supports safety initiatives

Is involved with improvement efforts

                Supports performance improvement

                Seeks ways to improve systems and services

                Shows commitment to improvement efforts

                Meets mandatory educational requirements

1. Growth

Is a loyal ambassador

                Demonstrates commitment to hospital mission and vision

Is active and involved

                Supports hospital initiatives

                Champions innovation and supports change

Is a positive role model

                Fosters team cooperation

1. Finance

Is a good steward of hospital resources

                Develops/uses efficient work methods

Is cost effective

                Conserves organizational resources

Job Responsibilities:

1. Remain with the patient and oversee all activity at all times.
2. Read, talk with, keep patient calm and in bed or chair.
3. Assures the safety and comfort of the patient
4. Informs the nurse of sudden changes in the patient condition
5. Notifies nurse at the station when reporting on and off duty
6. Discusses coverage for meals/breaks with the nurse
7. Sitter will not feed, walk, lift or reposition patients
8. Treats patient and their belongings with dignity and respect
9. Maintains confidentiality.
10. Maintains a neat environment
11. Maintains a  safe environment
12. Supports patient’s rights and responsibilities, including respect of cultural, ethical, and religious diversity.
13. Adheres to standard precautions and infection control standards.