Core Systems Manager

Scott Credit Union is looking to hire a Full-Time Core Systems Manager to join our amazing Information Technology team. This Core Systems Manager position works Full-time hours.

 *This position is eligible for flexible work location assignment 

 Purpose, Mission, Vision, Values

At Scott Credit Union, we are committed to upholding our purpose, mission, vision, and values. Our Purpose guides everything we do as an organization and is supported by our actionable Mission, Vision, and Values. If our chosen purpose, mission, vision, and values resonates with you and you want to find meaning in your work, we hope you will apply to become a part of our team!

 Purpose:
To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities.
 
Mission:
Members. Value. Community.
 
Vision:
Building Better Financial Futures.
 
Values:
Accountability - I take pride and ownership in all I do.

Diversity - I support the diverse, equitable, and inclusive work environment that is fostered by Scott Credit Union.

Growth - I will pursue professional development with the encouragement of Scott Credit Union.

Integrity - I will maintain the highest ethical standards.

Service Excellence - I am devoted to continuously "WOW"ing members and each other through the 3e Promise.

Why You Should Join Our Team 

Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2024, the eleventh time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU’s commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization’s overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more! A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/. 

The Day to Day as a Core Systems Manager

• This position will lead, configure, and manage the credit union's core banking, operations automation, and imaging systems to ensure secure, efficient and highly available operations. Implement assigned Information Technology (IT) projects by collaborating with senior management, department/branch managers, end users, IT staff, and vendors.  Serve as a project leader on assigned projects. Plan, direct, and manage all activities of the core systems team. When required, assist with Audit, Risk Management, security assessment and helpdesk tasks.  Maintain relationships with core system vendors.
  • Actively monitor the core, operations automation, and imaging system to ensure secure, optimal and highly available operation.
  • Facilitate the design and development of applications for departments.  Act as a key technical Tier 2 liaison between core systems users, vendors, and IT.  Provide project support for projects related to the core banking solution. 
  • Act as primary contact for core system problems.   Analyze, debug, test, and document problems or recommend solutions that involve new applications affecting the core banking solution.   Follow up on problem resolution and inform clients of status.  Test and debug all programs before launching them into production. 
  • Monitor user proficiency in applications and assist with production of materials for on-going training.  Ensure that all core system related updates are communicated to users.  Update online scripts to reflect any resulting changes in systems, departmental procedures, or policies.
  • Coordinate application enhancements to core banking, operations automation, and imaging systems, including analysis, design specifications, documentation, and liaison between vendors and clients.
  • Using PowerOn (repgen) programming, customize the core banking system to update current, or facilitate new functionality.

Are You a Good Fit?

Ask yourself the below questions to help determine if this job is the right fit for you.

Do you have the ability to respond to problems and challenges in non‑scheduled hours of operation, including the need occasionally to work evenings, weekend days, and holidays.  The nature of the job requires the Manager to be accessible for consultation and/or on‑site supervision during unscheduled times. Ability to actively participate in meetings to share and/or gather pertinent information?

Do you have knowledge of technology equipment, software and services include but are not limited to:  Symitar Core System, Synergy Imaging, Synapsys CRM, OpCon, report generation, and other 3^rd party banking solutions?

Do you have general knowledge of Microsoft Outlook, Word, Excel, and Power Point.  Ability to understand credit union software programs and interpret credit union terminology, policies and procedures. Ability to utilize Human Resource Information Systems.  Ability to operate office equipment such as scanner, photocopier, personal computer, printer, and other machines generally found in a contemporary office environment?

If you answered yes to these questions, we hope you apply!

To Be Considered, You’ll Need:

Bachelor’s degree in IT with a minimum of 5 years work experience in an IT role.

Minimum two years of experience working with or supporting Core banking systems. 

OR 

Associate’s degree in IT with a minimum of 8 years of work experience in an IT role.  

Minimum four years of experience working with or supporting Core banking systems. 

AND

Management experience.

Preferred Qualifications That Could Set You Ahead:

Experience with Symitar, Synergy, Synapsys, Xperience, OpCon, credit union and general office software applications, and helpdesk support processes.

Experience with batch processing, scripting, and automation.

Experience with Credit Union regulatory policies, and financial industry processes.

Salary Range 

The typical pay range for this role is:

$93,600 - $122,720

Are You Ready to Join Our Team?

If this sounds like the right opportunity for you, we hope you apply today! If selected as a candidate, next steps may include a phone interview to go over the basics and an in-person interview to learn more about your experiences and qualifications.