Guest Service Gold Hospitality Training

The Troy/Maryville/St. Jacob/Marine Chamber of Commerce is proud to be working with Madison County Employment and Training (MCET) on providing “Guest Service Gold Hospitality Training” to our Chamber members.  MCET received a grant to fund this project which means no cost to the employer.  The main focus of the Guest Service Gold Hospitality Training is to show your employees how to capitalize on Golden Opportunities using the following seven elements:

1. Recovery
2. Personalization
3. Knowledge
4. Passion
5. Inclusion
6. Personality
7. Commitment

Preregistration is required, all levels of staff are encouraged to attend.

August Location: Troy City Hall - Council Chambers
116 E. Market Street, Troy, IL

September 9th Location - Wine for the Win
300 Jarvis Court, # 4, Troy, IL

September 27th Location: Brightly Senior Living - Activity Room
200 Brightly Way, Glen Carbon, IL